Your installed base is full of revenue. We built a tool your team will actually use to go get it.
What about the 10,000 pieces of equipment you sold last decade that need parts every year? Most aftermarket teams piece together spreadsheets, tribal knowledge, and gut feel.
Revenue walks out the door to competitors who showed up first.
New reps inherit a territory and a spreadsheet from 2019. Good luck.
The last time they heard from you was the invoice. A competitor stopped by last quarter.
You know what you sold last quarter. You have no idea what you should have sold.
Every piece of equipment is an annuity. Are you collecting?
The comprehensive intelligence layer for your installed base.
Without visibility, opportunities in your installed base go unnoticed. Spreadsheets can't track moving assets or regional density.
See every asset on one map. Find clusters, spot coverage gaps, and build a call list in 30 seconds.
Your rep is meeting with a customer in 20 minutes. What equipment do they have? When was it installed? What's the service history? The answers are in three systems, someone's head, and a spreadsheet no one's updated since 2021.
Everything your team needs to show up prepared—operating conditions, install dates, BOMs, warranties, manuals—in one view. Sales builds credibility. Engineers get meaningful technical data. No more scrambling.
Your ERP knows what they ordered. But which equipment was it for? Are they buying more or less than last year? Is this asset generating what it should? The answers require detective work—if anyone bothers.
Every order, service call, and interaction—automatically tied to the asset. See the revenue each unit generates. Spot trends. Know immediately when a customer goes quiet.
No orders in two years. Is the equipment running perfectly? Are they buying from a competitor? Or is it sitting idle because commissioning failed and no one followed up? Without visibility, you're guessing.
Signal flags the patterns that matter. Customers going quiet. Equipment with no aftermarket activity since install. Purchase drop-offs that don't make sense. Whether it's a win-back or a rescue, you'll know it's time to reach out.
The BOM is in the ERP. The manual is on a shared drive. The warranty terms are in an email from 2021. Your rep is on the phone with the customer right now—guessing.
BOMs, manuals, warranties, service bulletins—attached to the serial number, not just the product line. No hunting. No wrong versions. No "let me get back to you."
Your ERP tracks what you shipped. Your CRM tracks who you called. Your service team tracks what they fixed in PDF reports. To get the full picture of a single customer, you need 4 logins and 3 hours.
Signal connects directly to your existing systems—SAP, P21, Salesforce, NetSuite, and more. It ingests, cleans, and matches records automatically, giving you a single, living profile for every asset you've ever sold.
Make it easy for them to buy from you. Zephyr Portals is a branded customer portal that keeps the relationship (and the revenue) with you.
Average increase in aftermarket revenue within 12 months of deploying Signal.